Privacy Policy

At SMEasy, we take data privacy seriously. This Privacy Policy explains how SMEasy ("we", "our", "us") collects, stores, and processes your information when you use our services.

1. Information We Collect

We collect the following types of information from you and your users:

• Employee details: name, NRIC, contact info, employment records
• Financial data: salary, CPF, tax contributions, and claims
• Attendance logs, leave applications, and system activity
• Uploaded documents (e.g. contracts, receipts, promotion letters)
• System usage metadata (IP address, login timestamps)

2. How We Use Your Information

We use your data solely to operate and improve the SMEasy platform. This includes:

• Generating payroll reports and payslips
• Tracking attendance and leave balances
• Processing expense claims and approval flows
• Maintaining HR compliance records

3. Data Confidentiality

We treat all user data as strictly confidential. Access is limited to authorized personnel only. All data is encrypted in transit and at rest. However, we cannot guarantee absolute security, and usage is at your own risk.

4. Data Sharing

We do not sell or share your data with third parties. Data may be processed by vetted infrastructure vendors (e.g. cloud hosting, backup services) under strict confidentiality and compliance terms.

5. Data Retention

Data is retained for as long as your account remains active. Upon cancellation, data will be retained unless you request permanent deletion (subject to regulatory requirements).

6. Your Responsibility

You are responsible for obtaining consent from your employees before storing or processing their data in SMEasy. You must also ensure compliance with your local data privacy regulations (e.g. PDPA, GDPR if applicable).

7. Contact Us

If you have questions about this Privacy Policy, please contact support@smeasy.sg.